testpassport PD1-001 exam

Number of questions: 85

Length of test: 90 minutes

Passing score: 675 on a scale of 100-900

Languages: English, Spanish, Japanese and German

Exam code: PD0-001

testpassport ensure you pass pd0-001 exam, share some question

389. A customer has recently moved the fax machine to a different location in the same building. They are not able to send or receive any documents. When the technician arrives at the location there is no dial tone on the line, but the customer can plug a phone into the same jack and place a telephone call. Which of the following is causing the problem?

A.The customer has a digital phone system and no analog line at the new location.

B.The customer has moved the machine to a location with no cellular service.

C.The customers long distance company is having problems.

D.The customers computer has a virus.

Answer: A

390. When performing a service call for an ADF jamming issue, why should the technician check the fuser rollers?

A.The ADF and fuser tend to jam at the same time.

B.The heat from the fuser makes the original wrinkle.

C.The fuser rollers feed the paper through the ADF.

D.To prevent a future service call.

Answer: D

share real pd0-001 exam Q&As, it is real Q&As

387. While onsite a technician discovers the customer is in the process of evaluating a printer from a competitor. Which of the following should be done?

A.Call the customers manager and advise them of the situation.

B.Ask the customer if a sales representative may call them.

C.Refuse to do anything and call the service manager.

D.Tell the customer that the new printer is of poor quality.

Answer: B

388. A customer places a service call stating they cannot send or receive any faxes. The device is able to make copies though. Which of the following should the technician check?

A.The paper feed system

B.The fax line for a dial tone

C.The ADF for proper operation

D.The power source

Answer: B

What is the CompTIA PD0-001 exam?

This CompTIA certification test is designed to measures the knowledge and skills
in basic maintenance of printers, scanners, copiers and fax machines. This test is recognized by several industry leaders, including Canon, Sharp and Xerox, as a benchmark certification for professionals that service and support document imaging devices.

Is PDI+ exam right for you?

This PD0-001 test is right for those technicians who want to enhance their understanding of basic electromechanical components and tools, print engine and scan processes and components, color theory, connectivity and networking. The exam also covers soft skills such as customer service, professionalism, safety, and environment. If you would like to know more, please visit CompTIA PD0-001 exam page.

What to expect in PD0-001 exam?

This test consists of multiple-choice questions. There are no case study type questions and the test is not adaptive. You will be required to attempt approximately 85 questions in 90 minutes. To pass, you need a score of 675 on a 100-900 scale.

How to prepare for PD0-001: CompTIA PDI+ Exam?

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some pd0-001 real questions

385. When transporting or moving a device, which of the following steps needs to be observed to ensure personal safety? (Select TWO).

A.Make sure the customer is available to help lift the device.

B.Make sure all loose parts and accessories are secured.

C.Fill all the paper trays to help keep the device from tipping over.

D.Properly ground the device before moving it.

E.Lift the device properly, by using your legs, not your back.

Answer: BE

386. A customer recently reported that their print quality was poor. Upon arrival, it is discovered that the printer is set in a closet on a very high shelf. Which of the following is the technicians next step before servicing the device?

A.Get a small step stool in order to reach the device.

B.Ask the customer to help with moving the machine.

C.Reschedule the call for when a second technician can come and help lift the printer.

D.Ask the customer to select a more suitable location for the printer.

Answer: D

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