testpassport PD1-001 exam

April 29, 2009

testpassport PD1-001 Questions and Answers (111)

Filed under: PD1-001 — Tags: — admin @ 7:11 pm

239. When speaking with a technical support representative, a technician should:

A.provide minimal information to save the representatives time.

B.confirm the technical support representatives recommendations.

C.determine the key contact at the customers location.

D.explain the customers concerns and clarify their action plan.

Answer: B

 

 

240. Which of the following items is used to protect a device from static electricity discharge?

A.Power supply relay

B.Surge protector

C.Grounding screw with washer

D.Wrist strap

Answer: D

High quality and Value for the PD1-001 Exam.

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All will purchase “PD1-001 Q&A” customers will obtain refund money after-sale commitments if do not pass the exam, And enjoy the upgrade Q&A service for free in 60 days. Ensure customers a pass rate.Testpassport helps you one time pass the PDI+ PD1-001 tests.

April 27, 2009

testpassport PD1-001 Questions and Answers (110)

Filed under: PD1-001 — Tags: — admin @ 7:30 pm

237. When gathering information from a customer, open questions are used to:

A.provide closure to the customer on the actions taken.

B.gather general information or allow the customer to expand on issues.

C.gather specific information or allow the customer to confirm information.

D.provide information to the customer about the service that is being performed.

Answer: B

 

 

238. Which of the following communication skills must be utilized when a technician completes a service call? (Select TWO).

A.Ask open ended questions about the cause of the failure.

B.Gather more information from the customer.

C.Communicate the status of repair and/or open issues.

D.Provide the customer the technicians contact information.

E.Use clear written communication.

Answer: CE

April 26, 2009

testpassport PD1-001 Questions and Answers (109)

Filed under: PD1-001 — Tags: — admin @ 7:23 pm

235. In the developing stage of the printing process, toner is applied to which area of the negatively charged photoconductor?

A.The area that matches the magnetic charge on the developing roller

B.The area that has been discharged by the laser/LED

C.The area that corresponds to the blank portion of a scanned original

D.The area that has been charged by the laser/LED

Answer: B               

 

 

236. After the photoconductor has been cleaned, the next step of the process is to:

A.write the image on the photoconductor using a laser/LED.

B.transfer a developed image to the media.

C.develop an image on the photoconductor in the charged area.

D.charge to entire photoconductor surface with an even charge.

Answer: D

High quality and Value for the PD1-001 Exam.

PD1-001 simulation test questions, including the examination question and the answer, complete by our senior IT lecturers and the PDI+ product experts, included the current newest PD1-001 examination questions.

100% Guarantee to Pass Your PDI+ exam and get your PDI+ Certification.

All will purchase “PD1-001 Q&A” customers will obtain refund money after-sale commitments if do not pass the exam, And enjoy the upgrade Q&A service for free in 60 days. Ensure customers a pass rate.Testpassport helps you one time pass the PDI+ PD1-001 tests.

April 24, 2009

testpassport PD1-001 Questions and Answers (108)

Filed under: PD1-001 — Tags: — admin @ 7:27 pm

233. The laser/LED creates a latent image on the negatively charged photoconductor by:

A.heating the image area.

B.discharging the image area.

C.cleaning the image area.

D.charging the image area.

Answer: B

 

 

234. In a developing unit, the purpose of the developer roller is to:

A.create a static charge on the toner/developer.

B.apply charges to the toner to make it adhere to the photoconductor.

C.create the magnetic brush that holds the toner/developer.

D.apply charges to the photoconductor.

Answer: C

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1. The Q&A are from cooperation exam center of the real original title,summaried by our professional team and collated by senior IT lectured in co-training center to make sure the professional quality of the Q&A.The correctly of the Q&A is 100%, the coverage of PD1-001 Q&A are more than 96%.All you need to study the whole PD1-001 Q&A before you participate the certification exam,it should be possible to easily complete the exam and pass the certification.

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CompTIA PDI+ Beta Exam(PD1-001) belongs to one of the PDI+ certified test, if needs to obtain the PDI+ certificate, you also need to participate in other related test, the details you may visit the PDI+ certified topic, in there, you will see all related PDI+ certified subject of examination.

April 23, 2009

Where does a candidate take the CompTIA PDI+ exam?

Filed under: Uncategorized — admin @ 7:41 pm

Because the CompTIA PDI+ exam (like all CompTIA certification exams) is a high-stakes exam, it is only available to the exam taker at a proctored testing site. CompTIA certification exams may be taken at either a Pearson VUE or Prometric test facility. There are thousands of locations worldwide so you can select the testing site that is most convenient to you. Once you have determined whether you want to take the CompTIA PDI+ exam at either Pearson VUE or Prometric, you will buy an exam voucher which will be your starting point upon which to schedule the exam. See # 14 below for steps to get started.

April 22, 2009

What are the benefits of CompTIA PDI+?

Filed under: PD1-001 — Tags: — admin @ 8:10 pm

With the complexity of products in the converging IT service and support marketplace, the demand for skilled technicians continues to grow. CompTIA PDI+ provides a strong value proposition across all aspects of this industry, for the manufacturer/OEM, the service provider and the individual candidate. CompTIA PDI+ certification benefits include:
For the Manufacturer/OEM

Defines expected competencies for a career in the printing and document imaging industry

Encourages technicians to choose and expand their careers in the printing and document imaging Industry

Establishes a pre-requisite standard for product training

Creates a potential standard for warranty authorization

Develops more competent and proficient technicians

Reduces training time and cost when creating course content
For the Service Provider

Certification Increases technical skill and competency

Decreases the cost of repairs; repeat service calls and parts utilization.

Decreases the cost of recruiting, hiring and training

Decreases technician time out of office for redundant OEM training programs

Demonstrates capabilities and commitment to customers and service partners
For the Individual Candidate

Certification increases technical skill and competency

Identifies electro mechanical and diagnostic capabilities

Prepares candidate for a technical IT career in printing and document imaging

Credential validates capabilities for current and future employers

April 21, 2009

How does CompTIA PDI+ compare to the CompTIA CDIA+ certification?

Filed under: Uncategorized — admin @ 7:11 pm

CompTIA Certified Document Imaging Architech (CDIA+) validates the knowledge of professionals involved in the sales or delivery of document imaging solutions. It is a vendor-neutral certification that proves expertise in the technologies and best practices used to plan, design, and specify a document imaging, management system.
CompTIA CDIA+ is primarily for sales professionals of document imaging solutions. CompTIA PDI+ is for technicians who service and support document imaging peripherals. If your office equipment dealership is active in selling document management solutions, then you should consider CompTIA CDIA+ for your pre-sales, sales and implementation staff.
For general information on CompTIA CDIA+: http://certification.comptia.org/cdia
To learn more about what is covered on the CompTIA CDIA+ exam, download the “Exam Objectives” document at http://certification.comptia.org/objectives

April 20, 2009

How does CompTIA PDI+ compare to the CompTIA A+ and Network+ certification?

Filed under: Uncategorized — admin @ 7:28 pm

CompTIA PDI+ focuses on core knowledge in the printing and document imaging product set. CompTIA A+ or Network+ technicians will find CompTIA PDI+ as the perfect complement to round out their knowledge base for the support and service of printing and document imaging peripherals.
Likewise, an individual who first earns CompTIA PDI+ can expand their knowledge base in core PC / network hardware, software, protocols and services with CompTIA A+ and/or Network+.

April 19, 2009

Who should earn a CompTIA PDI+ certification?

Filed under: PD1-001 — Tags: — admin @ 8:04 pm

CompTIA PDI+ is the first IT industry recognized, vendor-neutral certification for technicians supporting printing and document imaging devices. CompTIA PDI+ covers the principal operations of printing and document imaging devices that every entry-level technician should know. CompTIA PDI+ also serves as a baseline for technicians of all experience levels who are dealing with the converging technologies of today’s multi-function devices, (including laser, LED and color technologies).
Entry-level technician: Earning CompTIA PDI+ provides a solid foundation for a technical career in the printing and document imaging industry with a focus on service, repair or help desk support. It is a stepping-stone for OEM-specific certificates.
Experienced technician: Earning CompTIA PDI+ provides proof of existing knowledge and skills. CompTIA PDI+ increases future career placement and growth opportunities. CompTIA PDI+ serves as a baseline for technicians of all levels to become certified.
CompTIA A+ certified individual: Earning CompTIA PDI+ complements your CompTIA A+ certified status and validates your knowledge beyond PCs and operating systems. It proves you have a broader knowledge to provide service for printers, copiers, scanners and MFDs.
CompTIA Network+ certified individual: Earning CompTIA PDI+ complements your CompTIA Network+ certified status that validates your knowledge of networking hardware, protocol and services. CompTIA PDI+ demonstrates your ability and competency to support peripheral devices connected to the network

April 17, 2009

What is CompTIA PDI+?

Filed under: Uncategorized — admin @ 8:29 pm

CompTIA PDI+ certification validates a technician’s ability to provide basic support for digital printers, copiers, scanners and multi-function devices regardless of the manufacturer. CompTIA PDI+ certifies a technician’s ability to:
•Resolve most printing and scanning problems
•Perform basic installation, repairs and maintenance of devices
•Diagnose fundamental connectivity-related problems
•Communicate professionally with clients The CompTIA PDI+ certification exam, 85 questions in 90 minutes, covers the following domains. The exam is graded on a scale of 100 – 900 and 675 is the minimum passing score.

Domain                                                                                      % of Exam
Print Engine Process & Components                                         21%
Scan Process and Components                                                 10%
General Troubleshooting                                                           23%
Basic Electromechanical Components & Tools                          13%
Connectivity                                                                              11%
Color Theory                                                                              8%
Professionalism and Communication                                        8%
Safety and Environment                                                             6%
                                                                                             100%

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